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Easy Step by Step Guide To Telemarketing, Cold Calling & Appointment Making

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Publisher:
Summersdale Publishers Ltd
Pub. Date:
2007
Language:
English
Description

Telemarketing presents organisations with some great opportunities to win more business. If done professionally it can help to stimulate sales, generate leads and build rapport with customers. If done incorrectly it can lose business, alienate customers and destroy an organisation's reputation. In addition, you could also fall foul of the law. So it pays to get it right. This highly practical and popular guide shows: how to get through to the decision maker; how to promote the benefits of services and products over the telephone; how to plan and structure calls for maximum results; how to use your voice and personality on the telephone to build rapport; how to handle objections and secure the appointment or order and how to convert enquiries into sales.

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ISBN:
9781783724260
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Grouping Information

Grouped Work ID0c743128-619b-fa0e-968e-07b957a42fa0
Grouping Titleeasy step by step guide to telemarketing cold calling and appointment making
Grouping Authorpauline rowson
Grouping Categorybook
Grouping LanguageEnglish (eng)
Last Grouping Update2020-09-26 04:16:55AM
Last Indexed2020-09-25 04:43:39AM
Novelist Primary ISBNnone

Solr Details

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display_description

Telemarketing presents organisations with some great opportunities to win more business. If done professionally it can help to stimulate sales, generate leads and build rapport with customers. If done incorrectly it can lose business, alienate customers and destroy an organisation's reputation. In addition, you could also fall foul of the law. So it pays to get it right. This highly practical and popular guide shows: how to get through to the decision maker; how to promote the benefits of services and products over the telephone; how to plan and structure calls for maximum results; how to use your voice and personality on the telephone to build rapport; how to handle objections and secure the appointment or order and how to convert enquiries into sales.

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seriesEasy Step by Step Guides
series_with_volumeEasy Step by Step Guides|
title_displayEasy Step by Step Guide To Telemarketing, Cold Calling & Appointment Making
title_fullEasy Step by Step Guide To Telemarketing, Cold Calling & Appointment Making
title_shortEasy Step by Step Guide To Telemarketing, Cold Calling & Appointment Making
topic_facetBusiness
Careers
Nonfiction
Self-Improvement