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Powerful Phrases for Dealing with Difficult People: over 325 ready-to-use words and phrases for working with challenging personalities

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The key to a harmonious, highly effective work environment is not by ensuring you work among carbon-copies of yourself whose personalities never clash with one another or with you. That pipe dream could not ever happen, nor would it result in a successful team collaboration even if it could. Instead, most of us are going to work today with individuals who at times come across as incompetent, lazy, spotlight-hugging, whiny, or backstabbing. And then tomorrow we go to work with them again . . . and again . . . and again.Like it or not, the bulk of our waking hours are spent with people at work--people who can grate on our nerves. Therefore, learning to interact effectively with difficult employees, colleagues, and bosses is an absolute essential for our success. With Powerful Phrases for Dealing with Difficult People, anyone can learn how to confront head-on the difficult situations that can arise when dealing with these personalities, before they fester and spread. Helpful features inside this practical and easy-to-use book include:* Thirty common personality traits, behaviors, and workplace scenarios along with the phrases that work best with each * Nonverbal communication skills to back up your words * Sample dialogues that demonstrate how phrasing improves interactions * A five-step process for moving from conflict to resolution * "Why This Works" sections that provide detailed explanationsButton-pushing situations are going to come up today at work--and tomorrow too. Don't let them rent space inside of you and turning everything to mold. Instead, choose to deploy simple phrases to regain control and resolve conflicts. When you do, you, your colleagues, and your company will be all the better for it!
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Grouped Work ID14a1c083-bff9-8465-f684-aca4799e1dfc
Grouping Titlepowerful phrases for dealing with difficult people over 325 ready to use words and phrases for working with challenging personalities
Grouping Authorrenee evenson
Grouping Categorybook
Grouping LanguageEnglish (eng)
Last Grouping Update2020-09-19 04:16:46AM
Last Indexed2020-09-19 04:43:31AM
Novelist Primary ISBNnone

Solr Details

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auth_author2Itzcovitz, Rose.
authorRenee Evenson
author2-roleGildan Media Corporation.
Itzcovitz, Rose.Narrator
Itzcovitz, Rose.|Narrator
Recorded Books, Inc.
Recorded Books, LLC.
author_displayEvenson, Renee
available_at_aacplOnline OverDrive Collection
collection_aacplADULT
detailed_location_aacplBusch Annapolis Library - Audiobooks
Online OverDrive Collection
Severna Park Library - Audiobooks
display_descriptionThe key to a harmonious, highly effective work environment is not by ensuring you work among carbon-copies of yourself whose personalities never clash with one another or with you. That pipe dream could not ever happen, nor would it result in a successful team collaboration even if it could. Instead, most of us are going to work today with individuals who at times come across as incompetent, lazy, spotlight-hugging, whiny, or backstabbing. And then tomorrow we go to work with them again . . . and again . . . and again.Like it or not, the bulk of our waking hours are spent with people at work—people who can grate on our nerves. Therefore, learning to interact effectively with difficult employees, colleagues, and bosses is an absolute essential for our success. With Powerful Phrases for Dealing with Difficult People, anyone can learn how to confront head-on the difficult situations that can arise when dealing with these personalities, before they fester and spread. Helpful features inside this practical and easy-to-use book include:
  • Thirty common personality traits, behaviors, and workplace scenarios along with the phrases that work best with each
  • Nonverbal communication skills to back up your words
  • Sample dialogues that demonstrate how phrasing improves interactions
  • A five-step process for moving from conflict to resolution
  • "Why This Works" sections that provide detailed explanationsButton-pushing situations are going to come up today at work—and tomorrow too. Don't let them rent space inside of you and turning everything to mold. Instead, choose to deploy simple phrases to regain control and resolve conflicts. When you do, you, your colleagues, and your company will be all the better for it!
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    seriesYour coach in a box
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    Audiobooks (CD)
    BUSINESS & ECONOMICS / Careers / General
    Downloadable audio books
    English language -- Terms and phrases
    English language -- Terms and phrases -- Audiobooks (CD)
    Personnel management
    Personnel management -- Audiobooks (CD)
    Problem employees
    Problem employees -- Audiobooks (CD)
    title_displayPowerful Phrases for Dealing with Difficult People Over 325 Ready-To-Use Words and Phrases For Working With Challenging Personalities
    title_fullPowerful Phrases for Dealing with Difficult People Over 325 Ready-To-Use Words and Phrases For Working With Challenging Personalities
    Powerful phrases for dealing with difficult people [electronic resource] : over 325 ready-to-use words and phrases for working with challenging personalities / Renee Evenson
    Powerful phrases for dealing with difficult people [sound recording] : over 325 ready-to-use words and phrases for working with challenging personalities / ReneĢe Evenson
    title_shortPowerful Phrases for Dealing with Difficult People
    title_subover 325 ready-to-use words and phrases for working with challenging personalities
    topic_facetAudiobooks (CD)
    BUSINESS & ECONOMICS / Careers / General
    Business
    English language
    Nonfiction
    Personnel management
    Problem employees