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Heads in beds: a reckless memoir of hotels, hustles, and so-called hospitality

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In the tradition of Kitchen Confidential and Waiter Rant , a rollicking, eye-opening, fantastically indiscreet memoir of a life spent (and misspent) in the hotel industry. Jacob Tomsky never intended to go into the hotel business. As a new college graduate, armed only with a philosophy degree and a singular lack of career direction, he became a valet parker for a large luxury hotel in New Orleans. Yet, rising fast through the ranks, he ended up working in "hospitality" for more than a decade, doing everything from supervising the housekeeping department to manning the front desk at an upscale Manhattan hotel. He's checked you in, checked you out, separated your white panties from the white bed sheets, parked your car, tasted your room-service meals, cleaned your toilet, denied you a late checkout, given you a wake-up call, eaten M&Ms out of your minibar, laughed at your jokes, and taken your money. In Heads in Beds he pulls back the curtain to expose the crazy and compelling reality of a multi-billion-dollar industry we think we know.

Heads in Beds is a funny, authentic, and irreverent chronicle of the highs and lows of hotel life, told by a keenly observant insider who's seen it all. Prepare to be amused, shocked, and amazed as he spills the unwritten code of the bellhops, the antics that go on in the valet parking garage, the housekeeping department's dirty little secrets--not to mention the shameless activities of the guests, who are rarely on their best behavior. Prepare to be moved, too, by his candor about what it's like to toil in a highly demanding service industry at the luxury level, where people expect to get what they pay for (and often a whole lot more). Employees are poorly paid and frequently abused by coworkers and guests alike, and maintaining a semblance of sanity is a daily challenge.

Along his journey Tomsky also reveals the secrets of the industry, offering easy ways to get what you need from your hotel without any hassle. This book (and a timely proffered twenty-dollar bill) will help you score late checkouts and upgrades, get free stuff galore, and make that pay-per-view charge magically disappear. Thanks to him you'll know how to get the very best service from any business that makes its money from putting heads in beds. Or, at the very least, you will keep the bellmen from taking your luggage into the camera-free back office and bashing it against the wall repeatedly.

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Grouped Work ID262dd353-fdde-92e1-65d6-dff1e3ac85ed
Grouping Titleheads in beds a reckless memoir of hotels hustles and so called hospitality
Grouping Authorjacob tomsky
Grouping Categorybook
Grouping LanguageEnglish (eng)
Last Grouping Update2020-09-24 04:16:49AM
Last Indexed2020-09-24 04:41:59AM
Novelist Primary ISBNnone

Solr Details

authorTomsky, Jacob.
author_displayTomsky, Jacob
available_at_aacplMaryland City at Russett Library
Online OverDrive Collection
detailed_location_aacplMaryland City at Russett Library - Nonfiction
Online OverDrive Collection
display_description"A humorous memoir by a veteran hospitality employee that reveals what goes on behind the scenes of the hotel business. Includes tips on how to get the most out of your hotel stay"--
format_category_aacplAudio Books
Bib IdItem IdShelf LocCall NumFormatFormat CategoryNum CopiesIs Order ItemIs eContenteContent SourceeContent FileeContent URLsubformatDetailed StatusLast CheckinLocationSub-location
ils:a97517831997082528886Maryland City at Russett Library - Nonfiction647.94 T1falsefalseOn ShelfFeb 25, 2020MDC
overdrive:b9df1033-6692-4462-be86-b62551c9d1791Online OverDrive CollectionOnline OverDriveeAudiobookAudio Books3falsetrueOverDriveOverDrive MP3 Audiobook, OverDrive ListenAvailable Online
overdrive:e3b67155-6319-4581-9718-1714e506e7cf1Online OverDrive CollectionOnline OverDriveeBookeBook5falsetrueOverDriveAdobe EPUB eBook, Kindle Book, OverDrive ReadAvailable Online
overdrive:e3b67155-6319-4581-9718-1714e506e7cf-1Online OverDrive CollectionOnline OverDriveeBookeBook2falsetrueOverDriveAdobe EPUB eBook, Kindle Book, OverDrive ReadAvailable Online
itype_aacplAdult Nonfiction
literary_formNon Fiction
literary_form_fullNon Fiction
local_callnumber_aacpl647.94 T
Online OverDrive
owning_library_aacplAnne Arundel County Public Library
Anne Arundel County Public Library Online
owning_location_aacplMaryland City at Russett Library
Online OverDrive Collection
Bib IdFormatFormat CategoryEditionLanguagePublisherPublication DatePhysical Description
ils:a975178BookBooks1st ed.EnglishDoubleday, c2012.247 p. ; 25 cm.
overdrive:b9df1033-6692-4462-be86-b62551c9d179eAudiobookAudio BooksEnglishPenguin Random House Audio Publishing Group2012
overdrive:e3b67155-6319-4581-9718-1714e506e7cfeBookeBookEnglishKnopf Doubleday Publishing Group2012
Bib IdItem IdGrouped StatusStatusLocally OwnedAvailableHoldableBookableIn Library Use OnlyLibrary OwnedHoldable PTypesBookable PTypesLocal Url
ils:a97517831997082528886On ShelfOn Shelffalsetruetruefalsefalsetrue
overdrive:b9df1033-6692-4462-be86-b62551c9d1791Available OnlineAvailable Onlinefalsetruetruefalsefalsetrue
overdrive:e3b67155-6319-4581-9718-1714e506e7cf1Available OnlineAvailable Onlinefalsetruetruefalsefalsetrue
overdrive:e3b67155-6319-4581-9718-1714e506e7cf-1Available OnlineAvailable Onlinefalsetruetruefalsefalsefalse
subject_facetHotel clerks -- United States -- Biography
Hotels -- Employees -- Biography
Hotels -- United States -- Humor
Tomsky, Jacob -- Anecdotes
title_displayHeads in beds : a reckless memoir of hotels, hustles, and so-called hospitality
title_fullHeads in Beds A Reckless Memoir of Hotels, Hustles, and So-Called Hospitality
Heads in beds : a reckless memoir of hotels, hustles, and so-called hospitality / Jacob Tomsky
title_shortHeads in beds
title_suba reckless memoir of hotels, hustles, and so-called hospitality
topic_facetBiography & Autobiography
Hotel clerks
Humor (Nonfiction)
Tomsky, Jacob