First, break all the rules: What the World's Greatest Managers Do Differently

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Gallup presents the remarkable findings of its revolutionary study of more than 80,000 managers in First, Break All the Rules , revealing what the world's greatest managers do differently. With vital performance and career lessons and ideas for how to apply them, it is a must-read for managers at every level. The greatest managers in the world seem to have little in common. They differ in sex, age, and race. They employ vastly different styles and focus on different goals. Yet despite their differences, great managers share one common trait: They do not hesitate to break virtually every rule held sacred by conventional wisdom. They do not believe that, with enough training, a person can achieve anything he sets his mind to. They do not try to help people overcome their weaknesses. They consistently disregard the golden rule. And, yes, they even play favorites. This amazing book explains why. Gallup presents the remarkable findings of its massive in-depth study of great managers across a wide variety of situations. Some were in leadership positions. Others were front-line supervisors. Some were in Fortune 500 companies; others were key players in small entrepreneurial companies. Whatever their situations, the managers who ultimately became the focus of Gallup's research were invariably those who excelled at turning each employee's talent into performance. In today's tight labor markets, companies compete to find and keep the best employees, using pay, benefits, promotions, and training. But these well-intentioned efforts often miss the mark. The front-line manager is the key to attracting and retaining talented employees. No matter how generous its pay or how renowned its training, the company that lacks great front-line managers will suffer. The authors explain how the best managers select an employee for talent rather than for skills or experience; how they set expectations for him or her -- they define the right outcomes rather than the right steps; how they motivate people -- they build on each person's unique strengths rather than trying to fix his weaknesses; and, finally, how great managers develop people -- they find the right fit for each person, not the next rung on the ladder. And perhaps most important, this research -- which initially generated thousands of different survey questions on the subject of employee opinion -- finally produced the twelve simple questions that work to distinguish the strongest departments of a company from all the rest. This book is the first to present this essential measuring stick and to prove the link between employee opinions and productivity, profit, customer satisfaction, and the rate of turnover. There are vital performance and career lessons here for managers at every level, and, best of all, the book shows you how to apply them to your own situation.
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ISBN:
9780684852867
9781402529153
9781595620415
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Grouped Work ID de7e66c9-6f85-3195-05d9-68a5bee4b8cb
Grouping Title first break all the rules what the worlds greatest managers do differently
Grouping Author buckingham marcus
Grouping Category book
Last Grouping Update 2018-07-20 12:13:45PM
Last Indexed 2018-07-20 12:17:05PM

Solr Details

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auth_author2 Coffman, Curt., Rohan, Richard,
author Buckingham, Marcus.
author2-role Coffman, Curt., Coffman, Curt.|Author, Rohan, Richard,narrator.
author_display Marcus Buckingham
available_at_aacpl Crofton Library, Glen Burnie Library, Online OverDrive Collection, Severn Library
collection_aacpl ADULT
detailed_location_aacpl Crofton Library - Audiobooks, Edgewater Library - Nonfiction, Glen Burnie Library - Nonfiction, Online OverDrive Collection, Severn Library - Audiobooks
display_description

The world's greatest managers differ in sex, age, and race. They employ different styles and focus on different goals. Despite their differences, great managers share one trait: They break virtually every rule conventional wisdom holds sacred. They don't believe that, with enough training, a person can achieve anything he sets his mind to. They don't try to help people overcome their weaknesses. They disregard the golden rule. They even play favorites. Gallup presents the remarkable findings of its massive in-depth study of great managers — those who excelled at turning each employee's talent into performance.
Companies compete to find and keep the best employees using pay, benefits, promotions, and training. But these well-intentioned efforts often miss the mark. The front-line manager is the key to attracting and retaining talented employees. This amazing book explains how the best managers select employees for talent rather than for skills or experience, how they set expectations, how they motivate people, and how they develop people.
Gallup's research produced twelve simple questions that distinguish the strongest departments of a company from the rest. This book introduces this essential measuring stick and proves the link between employee opinions and productivity, profit, customer satisfaction, and rate of turnover.

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literary_form_full Non Fiction
local_callnumber_aacpl (COMPACT DISC) 658.4 B, 658.4 B, Online OverDrive
owning_library_aacpl Anne Arundel County Public Library, Anne Arundel County Public Library Online
owning_location_aacpl Crofton Library, Edgewater Library, Glen Burnie Library, Online OverDrive Collection, Severn Library
primary_isbn 9780684852867
publishDate 1999, 2001, 2014
record_details ils:a158101|Book|Books||English|Simon & Schuster,|c1999.|271 p. : ill. ; 24 cm., ils:a217732|Audio CD|Audio Books||English|Recorded Books,|p2001.|7 sound discs (8 hr., 30 min.) : digital ; 4 3/4 in., overdrive:9a93a7c1-8ace-42d0-9cae-16fdd069f757|eBook|eBook||English|Gallup Press|2014|
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subject_facet Audiobooks (CD), Employee attitude surveys, Employee attitude surveys -- Audiobooks (CD), Employees -- Attitudes, Employees -- Attitudes -- Audiobooks(CD), Employer attitude surveys, Executive ability, Executive ability -- Audiobiooks (CD), Executives -- Attitudes, Executives -- Attitudes -- Audiobooks (CD), Management, Management -- Audiobooks (CD)
title_display First, break all the rules : what the world's greatest managers do differently
title_full First, Break All the Rules What the World's Greatest Managers Do Differently, First, break all the rules : [sound recording] : what the world's greatest managers do differently / by Marcus Buckingham and Curt Coffman, First, break all the rules : what the world's greatest managers do differently / Marcus Buckingham and Curt Coffman
title_short First, break all the rules :
title_sub What the World's Greatest Managers Do Differently
topic_facet Attitudes, Audiobiooks (CD), Audiobooks (CD), Audiobooks(CD), Business, Employee attitude surveys, Employees, Employer attitude surveys, Executive ability, Executives, Management, Nonfiction