Curbside Plus Services now include in-person appointments for computer use and other library services. Returned items are quarantined for 48 hours before they are checked in. Fines are not charged for quarantined items.

Crucial Conversations Tools for Talking When Stakes Are High

Book Cover
Average Rating
5 star
 
(1)
4 star
 
(0)
3 star
 
(0)
2 star
 
(0)
1 star
 
(0)
Publisher:
McGraw-Hill Education
Pub. Date:
2011
Language:
English
Description

The New York Times and Washington Post bestseller that changed the way millions communicate

"[ Crucial Conversations ] draws our attention to those defining moments that literally shape our lives, our relationships, and our world. . . . This book deserves to take its place as one of the key thought leadership contributions of our time." --from the Foreword by Stephen R. Covey, author of The 7 Habits of Highly Effective People

"The quality of your life comes out of the quality of your dialogues and conversations. Here's how to instantly uplift your crucial conversations." --Mark Victor Hansen, cocreator of the #1 New York Times bestselling series Chicken Soup for the Soul®

The first edition of Crucial Conversations exploded onto the scene and revolutionized the way millions of people communicate when stakes are high. This new edition gives you the tools to:

Prepare for high-stakes situations Transform anger and hurt feelings into powerful dialogue Make it safe to talk about almost anything Be persuasive, not abrasive
Also in This Series
More Like This
More Details
ISBN:
9780071772204
Staff View

Grouping Information

Grouped Work IDe2305cc8-d2f3-e900-6090-d50cac5b0be3
Grouping Titlecrucial conversations tools for talking when stakes are high
Grouping Authorkerry patterson
Grouping Categorybook
Grouping LanguageEnglish (eng)
Last Grouping Update2020-12-02 04:16:55AM
Last Indexed2020-12-02 04:45:54AM
Novelist Primary ISBN9780071772204

Solr Details

accelerated_reader_point_value0
accelerated_reader_reading_level0
authorKerry Patterson
author_displayKerry Patterson
available_at_aacplOnline OverDrive Collection
detailed_location_aacplOnline OverDrive Collection
display_description

The New York Times and Washington Post bestseller that changed the way millions communicate

"[Crucial Conversations] draws our attention to those defining moments that literally shape our lives, our relationships, and our world. . . . This book deserves to take its place as one of the key thought leadership contributions of our time."
—from the Foreword by Stephen R. Covey, author of The 7 Habits of Highly Effective People

"The quality of your life comes out of the quality of your dialogues and conversations. Here's how to instantly uplift your crucial conversations."
—Mark Victor Hansen, cocreator of the #1 New York Times bestselling series Chicken Soup for the Soul®

The first edition of Crucial Conversations exploded onto the scene and revolutionized the way millions of people communicate when stakes are high. This new edition gives you the tools to:

  • Prepare for high-stakes situations
  • Transform anger and hurt feelings into powerful dialogue
  • Make it safe to talk about almost anything
  • Be persuasive, not abrasive
  • format_aacpleBook
    format_category_aacpleBook
    ide2305cc8-d2f3-e900-6090-d50cac5b0be3
    isbn9780071772204
    item_details
    Bib IdItem IdShelf LocCall NumFormatFormat CategoryNum CopiesIs Order ItemIs eContenteContent SourceeContent FileeContent URLsubformatDetailed StatusLast CheckinLocationSub-location
    overdrive:02c88d35-9da1-406b-93b9-93b68a78b9e81Online OverDrive CollectionOnline OverDriveeBookeBook0falsetrueOverDriveAdobe EPUB eBook, Kindle Book, OverDrive ReadAvailable Online
    overdrive:02c88d35-9da1-406b-93b9-93b68a78b9e8-1Online OverDrive CollectionOnline OverDriveeBookeBook11falsetrueOverDriveAdobe EPUB eBook, Kindle Book, OverDrive ReadAvailable Online
    last_indexed2020-12-02T09:45:54.119Z
    lexile_score-1
    literary_formNon Fiction
    literary_form_fullNon Fiction
    local_callnumber_aacplOnline OverDrive
    owning_library_aacplAnne Arundel County Public Library Online
    owning_location_aacplOnline OverDrive Collection
    primary_isbn9780071772204
    publishDate2011
    record_details
    Bib IdFormatFormat CategoryEditionLanguagePublisherPublication DatePhysical Description
    overdrive:02c88d35-9da1-406b-93b9-93b68a78b9e8eBookeBookEnglishMcGraw-Hill Education2011
    recordtypegrouped_work
    scoping_details_aacpl
    Bib IdItem IdGrouped StatusStatusLocally OwnedAvailableHoldableBookableIn Library Use OnlyLibrary OwnedHoldable PTypesBookable PTypesLocal Url
    overdrive:02c88d35-9da1-406b-93b9-93b68a78b9e81Available OnlineAvailable Onlinefalsetruetruefalsefalsetrue
    overdrive:02c88d35-9da1-406b-93b9-93b68a78b9e8-1Available OnlineAvailable Onlinefalsetruetruefalsefalsefalse
    title_displayCrucial Conversations Tools for Talking When Stakes Are High
    title_fullCrucial Conversations Tools for Talking When Stakes Are High
    title_shortCrucial Conversations Tools for Talking When Stakes Are High
    topic_facetBusiness
    Nonfiction