The Broadneck Library will be closed Monday, April 1 - Tuesday, April 16 for branch improvements. Please plan to pickup your holds at another location

The Riviera Beach Library is currently closed. For more information on the new location, please visit the Riviera Beach Library

Straight Talk: Conversations at Work That Get Results
(Adobe EPUB eBook, Kindle Book, OverDrive Read)

Book Cover
Average Rating
Published:
Penguin Random House South Africa 2010
Format:
Adobe EPUB eBook, Kindle Book, OverDrive Read
Status:
Available from OverDrive
Description

The quality of our relationships, both at work and in other areas of our lives, is defined by the quality of our conversations. Every manager knows what difficult conversations feel like: with employees who consistently underperform, with senior managers who give destructive feedback, or with toxic colleagues whose behaviour poisons the workplace. They also know that when they delay or avoid these conversations, allowing frustration and anger to build up, they may find themselves facing emotional outbursts in which accusation and blame replace calm thinking and clear dialogue. When difficult conversations are handled poorly, relationships, careers and even the success of a business can be badly compromised.

Straight Talk explains a step-by-step process that managers can use to plan conversations in which they feel safe to talk to almost anyone about almost anything. The book includes extensive examples and detailed dialogue for a range of recognisable, real conversations. Using the process, managers will find that they can plan and hold conversations that never seemed possible, and that they will be able to reach agreement on changes in behaviour they never thought probable.

Based on the author's practical experience, and developed and field-tested with several thousand managers at various levels and in all sectors of industry, this is a process that works. No manager can afford to do without it.

Also in This Series
Formats
Adobe EPUB eBook
Works on all eReaders (except Kindles), desktop computers and mobile devices with reading apps installed.
Kindle Book
Works on Kindles and devices with a Kindle app installed.
OverDrive Read
Need Help?
If you are having problem transferring a title to your device, please fill out this support form or visit the library so we can help you to use our eBooks and eAudio Books.
More Like This
More Details
Street Date:
11/05/2010
Language:
English
ISBN:
9781770201330
ASIN:
B004DNVXAQ
Citations
APA Citation (style guide)

Maureen Collins. (2010). Straight Talk: Conversations at Work That Get Results. Penguin Random House South Africa.

Chicago / Turabian - Author Date Citation (style guide)

Maureen Collins. 2010. Straight Talk: Conversations At Work That Get Results. Penguin Random House South Africa.

Chicago / Turabian - Humanities Citation (style guide)

Maureen Collins, Straight Talk: Conversations At Work That Get Results. Penguin Random House South Africa, 2010.

MLA Citation (style guide)

Maureen Collins. Straight Talk: Conversations At Work That Get Results. Penguin Random House South Africa, 2010.

Note! Citation formats are based on standards as of July 2022. Citations contain only title, author, edition, publisher, and year published. Citations should be used as a guideline and should be double checked for accuracy.
Copy Details
LibraryOwnedAvailable
Shared Digital Collection11
Anne Arundel County Public Library00

There is 1 hold on this title.

Staff View
Grouped Work ID:
29d25cb2-54c3-7b21-0850-6eafef07c7d0
Go To Grouped Work
Needs Update?:
No
Date Added:
Jun 03, 2017 06:17:57
Date Updated:
Dec 06, 2020 04:24:50
Last Metadata Check:
Mar 24, 2024 06:32:11
Last Metadata Change:
Jun 04, 2023 05:28:56
Last Availability Check:
Mar 24, 2024 06:32:13
Last Availability Change:
Mar 24, 2024 06:32:13
Last Grouped Work Modification Time:
Mar 28, 2024 04:05:51

OverDrive Product Record

images
    • cover:
        • href: https://img1.od-cdn.com/ImageType-100/2359-1/{44A43E68-899C-4AEE-8D19-36AE46E61EE5}Img100.jpg
        • type: image/jpeg
    • thumbnail:
        • href: https://img1.od-cdn.com/ImageType-200/2359-1/{44A43E68-899C-4AEE-8D19-36AE46E61EE5}Img200.jpg
        • type: image/jpeg
    • cover150Wide:
        • href: https://img1.od-cdn.com/ImageType-150/2359-1/44A/43E/68/{44A43E68-899C-4AEE-8D19-36AE46E61EE5}Img150.jpg
        • type: image/jpeg
    • cover300Wide:
        • href: https://img1.od-cdn.com/ImageType-400/2359-1/44A/43E/68/{44A43E68-899C-4AEE-8D19-36AE46E61EE5}Img400.jpg
        • type: image/jpeg
formats
      • identifiers:
            • type: ISBN
            • value: 9781770201330
      • name: Adobe EPUB eBook
      • id: ebook-epub-adobe
      • identifiers:
            • type: ASIN
            • value: B004DNVXAQ
      • name: Kindle Book
      • id: ebook-kindle
      • identifiers:
            • type: ISBN
            • value: 9781770201330
      • name: OverDrive Read
      • id: ebook-overdrive
mediaType
eBook
primaryCreator
    • role: Author
    • name: Maureen Collins
title
Straight Talk
dateAdded
2010-12-20T11:34:33.893-05:00
contentDetails
      • href: https://link.overdrive.com/?websiteID=51&titleID=489006
      • type: text/html
      • account:
          • name: Maryland's Digital Library (MD)
          • id: 831
sortTitle
Straight Talk Conversations at Work That Get Results
crossRefId
489006
subtitle
Conversations at Work That Get Results
id
44a43e68-899c-4aee-8d19-36ae46e61ee5
starRating
4

OverDrive MetaData

isPublicDomain
False
formats
      • fileName: StraightTalk9781770201330
      • partCount: 0
      • fileSize: 317065
      • identifiers:
            • type: ISBN
            • value: 9781770201330
      • rights:
            • type: Copying
            • value: 0
            • type: Printing
            • value: 0
            • type: Lending
            • value: 0
            • type: ReadAloud
            • value: 0
            • type: ExpirationRights
            • value: 0
      • name: Adobe EPUB eBook
      • isReadAlong: False
      • id: ebook-epub-adobe
      • onSaleDate: 11/18/2010
      • samples:
            • source: From the book
            • formatType: ebook-epub-adobe
            • url: https://excerpts.cdn.overdrive.com/FormatType-410/2359-1/44A/43E/68/StraightTalk9781770201330.epub
            • source: From the book
            • formatType: ebook-overdrive
            • url: https://samples.overdrive.com/?crid=44A43E68-899C-4AEE-8D19-36AE46E61EE5&.epub-sample.overdrive.com
      • fileName: StraightTalk9781770201330
      • partCount: 0
      • fileSize: 0
      • identifiers:
            • type: ASIN
            • value: B004DNVXAQ
      • name: Kindle Book
      • isReadAlong: False
      • id: ebook-kindle
      • onSaleDate: 11/18/2010
      • samples:
            • source: From the book
            • formatType: ebook-epub-adobe
            • url: https://excerpts.cdn.overdrive.com/FormatType-410/2359-1/44A/43E/68/StraightTalk9781770201330.epub
            • source: From the book
            • formatType: ebook-overdrive
            • url: https://samples.overdrive.com/?crid=44A43E68-899C-4AEE-8D19-36AE46E61EE5&.epub-sample.overdrive.com
      • fileName: StraightTalk9781770201330
      • partCount: 0
      • fileSize: 0
      • identifiers:
            • type: ISBN
            • value: 9781770201330
      • name: OverDrive Read
      • isReadAlong: False
      • id: ebook-overdrive
      • onSaleDate: 11/18/2010
      • samples:
            • source: From the book
            • formatType: ebook-epub-adobe
            • url: https://excerpts.cdn.overdrive.com/FormatType-410/2359-1/44A/43E/68/StraightTalk9781770201330.epub
            • source: From the book
            • formatType: ebook-overdrive
            • url: https://samples.overdrive.com/?crid=44A43E68-899C-4AEE-8D19-36AE46E61EE5&.epub-sample.overdrive.com
keywords
      • value: problem-solving
      • value: Straight Talk
      • value: Effective Conversations
      • value: Workplace Issues
      • value: Maureen Collins
      • value: communication
creators
      • role: Author
      • fileAs: Collins, Maureen
      • name: Maureen Collins
imprint
Zebra Press
publishDate
2010-11-05T00:00:00-04:00
isOwnedByCollections
True
title
Straight Talk
fullDescription

The quality of our relationships, both at work and in other areas of our lives, is defined by the quality of our conversations. Every manager knows what difficult conversations feel like: with employees who consistently underperform, with senior managers who give destructive feedback, or with toxic colleagues whose behaviour poisons the workplace. They also know that when they delay or avoid these conversations, allowing frustration and anger to build up, they may find themselves facing emotional outbursts in which accusation and blame replace calm thinking and clear dialogue. When difficult conversations are handled poorly, relationships, careers and even the success of a business can be badly compromised.

Straight Talk explains a step-by-step process that managers can use to plan conversations in which they feel safe to talk to almost anyone about almost anything. The book includes extensive examples and detailed dialogue for a range of recognisable, real conversations. Using the process, managers will find that they can plan and hold conversations that never seemed possible, and that they will be able to reach agreement on changes in behaviour they never thought probable.

Based on the author's practical experience, and developed and field-tested with several thousand managers at various levels and in all sectors of industry, this is a process that works. No manager can afford to do without it.

popularity
19
links
    • self:
        • href: https://api.overdrive.com/v1/collections/v1L1BaQAAAA29/products/44a43e68-899c-4aee-8d19-36ae46e61ee5/metadata
        • type: application/vnd.overdrive.api+json
id
44a43e68-899c-4aee-8d19-36ae46e61ee5
starRating
4
images
    • cover:
        • href: https://img1.od-cdn.com/ImageType-100/2359-1/{44A43E68-899C-4AEE-8D19-36AE46E61EE5}Img100.jpg
        • type: image/jpeg
    • thumbnail:
        • href: https://img1.od-cdn.com/ImageType-200/2359-1/{44A43E68-899C-4AEE-8D19-36AE46E61EE5}Img200.jpg
        • type: image/jpeg
    • cover150Wide:
        • href: https://img1.od-cdn.com/ImageType-150/2359-1/44A/43E/68/{44A43E68-899C-4AEE-8D19-36AE46E61EE5}Img150.jpg
        • type: image/jpeg
    • cover300Wide:
        • href: https://img1.od-cdn.com/ImageType-400/2359-1/44A/43E/68/{44A43E68-899C-4AEE-8D19-36AE46E61EE5}Img400.jpg
        • type: image/jpeg
isPublicPerformanceAllowed
False
languages
      • code: en
      • name: English
subjects
      • value: Management
      • value: Nonfiction
publishDateText
11/05/2010
otherFormatIdentifiers
      • type: ISBN
      • value: 9781770220843
mediaType
eBook
shortDescription

The quality of our relationships, both at work and in other areas of our lives, is defined by the quality of our conversations. Every manager knows what difficult conversations feel like: with employees who consistently underperform, with senior managers who give destructive feedback, or with toxic colleagues whose behaviour poisons the workplace. They also know that when they delay or avoid these conversations, allowing frustration and anger to build up, they may find themselves facing emotional outbursts in which accusation and blame replace calm thinking and clear dialogue. When difficult conversations are handled poorly, relationships, careers and even the success of a business can be badly compromised.

Straight Talk explains a step-by-step process that managers can use to plan conversations in which they feel safe to talk to almost anyone about almost anything. The book includes extensive examples and detailed dialogue for a range of recognisable, real conversations....

sortTitle
Straight Talk Conversations at Work That Get Results
crossRefId
489006
subtitle
Conversations at Work That Get Results
publisher
Penguin Random House South Africa
bisacCodes
      • code: REF000000
      • description: Reference / General