The librarian's guide to homelessness: an empathy-driven approach to solving problems, preventing conflict, and serving everyone
(Book)
"Homelessness is a perennial topic of concern at libraries. In fact, staff at public libraries interact with almost as many homeless individuals as staff at shelters do. In this book Dowd, executive director of a homeless shelter, spotlights best practices drawn from his own shelter's policies and training materials"--
Notes
Dowd, R. (2018). The librarian's guide to homelessness: an empathy-driven approach to solving problems, preventing conflict, and serving everyone. Chicago, ALA Editions.
Chicago / Turabian - Author Date Citation (style guide)Dowd, Ryan. 2018. The Librarian's Guide to Homelessness: An Empathy-driven Approach to Solving Problems, Preventing Conflict, and Serving Everyone. Chicago, ALA Editions.
Chicago / Turabian - Humanities Citation (style guide)Dowd, Ryan, The Librarian's Guide to Homelessness: An Empathy-driven Approach to Solving Problems, Preventing Conflict, and Serving Everyone. Chicago, ALA Editions, 2018.
MLA Citation (style guide)Dowd, Ryan. The Librarian's Guide to Homelessness: An Empathy-driven Approach to Solving Problems, Preventing Conflict, and Serving Everyone. Chicago, ALA Editions, 2018.
Record Information
Last File Modification Time | Mar 22, 2024 04:17:45 AM |
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Last Grouped Work Modification Time | Mar 22, 2024 04:15:39 AM |
MARC Record
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082 | 0 | |a 025.5086942|2 23 | |
092 | |a 025.508 D | ||
100 | 1 | |a Dowd, Ryan,|e author. | |
245 | 1 | 4 | |a The librarian's guide to homelessness :|b an empathy-driven approach to solving problems, preventing conflict, and serving everyone /|c Ryan Dowd. |
264 | 1 | |a Chicago :|b ALA Editions,|c 2018. | |
264 | 4 | |c ©2018 | |
300 | |a xv, 248 pages :|b illustrations ;|c 26 cm | ||
336 | |a text|b txt|2 rdacontent | ||
337 | |a unmediated|b n|2 rdamedia | ||
338 | |a volume|b nc|2 rdacarrier | ||
546 | |a Text in English. | ||
504 | |a Includes bibliographical references and index. | ||
505 | 0 | |a Part 1. Homelessness and empathy. Top ten homeless myths -- Homeless people are (not) just like you -- Empathy : the psychological, neurological, and social bases for it -- Part 2. Empathy-driven enforcement. Empathy vs. punishment -- Step 1: Your head tools -- Step 2: Your body tools -- Step 3: Your word tools -- Advanced tools -- Part 3. Special situations. Everyday predicaments -- Mental illness -- Substance abuse -- Hygiene -- Sleeping -- Possessions -- Children -- Part 4. Beyond problem-solving. Advice for managers and leaders -- How best to help homeless patrons -- Conclusion : The end of homelessness. | |
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650 | 0 | |a Libraries and the homeless|z United States. | |
650 | 0 | |a Libraries and community. | |
650 | 0 | |a Homelessness|z United States. | |
650 | 0 | |a Public services (Libraries) | |
650 | 0 | |a Homeless persons|x Services for. | |
938 | |a Brodart|b BROD|n 121309851 | ||
938 | |a YBP Library Services|b YANK|n 14811452 | ||
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