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Author
Language
English
Formats
Description
"In finite games, like football or chess, the players are known, the rules are fixed, and the endpoint is clear. The winners and losers are easily identified. In infinite games, like business or politics or life itself, the players come and go, the rules are changeable, and there is no defined endpoint. There are no winners or losers in an infinite game; there is only ahead and behind. The more I started to understand the difference between finite...
Author
Language
English
Description
"The communication and leadership secrets of Jeff Bezos and how to master them, from the bestselling author of Talk Like Ted. Jeff Bezos is a dreamer who turned a bold idea into the world's most influential company, a brand that likely touches your life every day. As a student of leadership and communication, he learned to elevate the way Amazonians write, collaborate, innovate, pitch, and present. He created a scalable model that grew from a small...
Publisher
Kanopy Streaming
Pub. Date
2014.
Language
English
Description
This program demonstrates how to use diplomacy to successfully communicate with co-workers, team members, and supervisors. Learn how to understand different conversational roles: the escape artist, the judge, the scientist, the beggar, the commander. Communicating With Tact, Candor and Credibility covers topics including: rephrasing: making "talking points" tactfully; what to say: the art of scripting; lightweight speech patterns; and jargon-filled...
Publisher
Kanopy Streaming
Pub. Date
2014.
Language
English
Description
Call it persuading, negotiating or convincing. Ethical influence is the foundation of successful leadership, management, sales, and customer service. Robert Cialdini has spent his career systematically studying the psychology of influence. In this program he reveals what lies at the heart of his findings: the six principles of influence that form the basis of effective, persuasive appeals. These principles - reciprocation, scarcity, authority, commitment,...
Publisher
Kanopy Streaming
Pub. Date
2016.
Language
English
Description
Working well with others is critical to professional success, yet many people struggle with "authority issues" that can block their progress. Professor Gruenfeld combines research on the psychology of power with the acting skills of the theater to illustrate how our nonverbal behavior affects how we are perceived in a hierarchy—far more than the words or arguments we use. In fact, she notes, our words account for only 7% of our argument's impact....
Author
Series
Publisher
Recorded Books
Pub. Date
p2014
Language
English
Description
Pearce shows leaders in all sectors how to communicate their values and vision to inspire commitment. In this important resource, Pearce continues to broaden the application of core principles, putting the spotlight on every day, spontaneous communication. New examples, covering the range of today's multi-faceted communication, show the application of the sage advice Pearce offers. Readers will see how to develop a Personal Leadership Communication...
Author
Publisher
HarperBusiness
Pub. Date
[2019]
Language
English
Description
"The essential guide for business leaders, entrepreneurs, and employees looking to navigate today's multigenerational workplace, which spans more generations than ever before. Millennials have only just begun their reign as the largest generation in the workplace. But they are not alone. For the next decade at least, these young professionals will be working side by side with more established generations, including the Baby Boomers who are working...
Series
Publisher
Kanopy Streaming
Pub. Date
2014.
Language
English
Description
Learn how to communicate effectively to achieve best results: --Promote open and honest communication. --Share information, not gossip. --Build collaborative relationships. --Resolve conflict productively. --Create a warm welcome. --Kanopy.
Publisher
Kanopy Streaming
Pub. Date
2016.
Language
English
Description
Today’s young workers are a new breed, thanks to two unique forces in their upbringing. Raised during the self-esteem movement, they are often self-confident and used to attention. And the first generation to grow up with technology, they work fast and expect fast results. In the workforce, they can seem demanding, even disrespectful of authority, especially the occasional “roaring tiger” with an inflated sense of entitlement. Leaders that adjust...
Author
Publisher
Portfolio/Penguin
Pub. Date
[2020]
Language
English
Description
"From the acclaimed author of Turn the Ship Around!, former US Navy Captain David Marquet, comes a radical new playbook for empowering your team to make better decisions and take greater ownership. You might imagine that an effective leader is someone who makes quick, intelligent decisions, gives inspiring speeches, and issues clear orders to their team so they can execute a plan to achieve your organization's goals. Unfortunately, David Marquet argues,...
Author
Publisher
PublicAffairs
Pub. Date
2020.
Language
English
Description
"The idea of success embraced by the global economy means being always-on, never missing an opportunity, and outworking your peers. But working ever-longer hours isn't sustainable for companies or individuals. Fatigue-induced mistakes, whether in the operating room or factory line or trading floor, costs companies billions, and overwork alienates and burns out valuable workers. Yet as destructive as it is, the logic of modern capitalism demands that...
Author
Series
Publisher
Recorded Books
Pub. Date
[2013], p2013
Language
English
Description
Using illuminating examples and anecdotes, the authors show how authentic communication, transparency and empathy are revolutionizing the seller-consumer relationship. This one-of-a-kind guide ties it all together with this simple sentiment: When you're upfront with your target audience, you create a win-win for everyone.
Author
Series
Publisher
Recorded Books
Pub. Date
[2014], p2014
Language
English
Description
Frustrated with the difficult people in your work life? With the boss who barks orders, the colleague who misses deadlines, the client who can't articulate what he really wants? Conflict at work can be especially draining when everything you say or do to solve the problem only seems to make it worse. So how can you get unstuck and fix the inevitable breakdowns in communication? Even situations that seem hopeless can turn around quickly, and you have...
Author
Publisher
McGrawHill
Pub. Date
[2020]
Language
English
Description
In a fast-paced world where opportunities appear- and shift- at a moment's notice, how you communicate can, quite simply, make or break your career. Your work environment today includes a diverse array of people and personalities. The ability to interact with all of them, think on your feet, and grab a good opportunity when it's facing you is the special sauce that will help you achieve your goals. Dion Lim has seen it all. As an Asian-American woman...
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