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In 24 lectures brimming with practical tips, tools, and techniques everyone can use to better manage conflict in his or her professional and personal lives, gain the essential skills of conflict management. As presented by Professor Dues, these lectures will show you how to effectively deal with conflicts of all kinds, using the "win-win" model that has dominated the field for the past six decades. You'll gain effective techniques for handling
...11) Ralph S. Mouse
14) The shade tree
17) Blacks And Jews
19) Tiger and badger
20) Get on your bike
In Marina
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